There may or may not be another error regarding the agent being already installed.
Undetermined. It may be related to a previous installation in another directory.
We then proceeded with the following steps:
chmod 755 agent-upgrade agent-upgrade myns7servername -reinstall -dir=/opt/altiris/notification/nsagent
chmod 755 rollout*
agent-upgrade -reinstall -dir=/opt/altiris/notification/nsagent At this point, the previous installation was removed and the new installation proceeded, as expected. However, since an NS server name was not specified, the configuration did not complete and the altiris process was not started. It may be possible to run the agent-upgrade with an NS server name, e.g.:
agent-upgrade myns7servername -reinstall -dir=/opt/altiris/notification/nsagentWe then ran "/opt/altiris/notification/nsagent/bin/aex-configure -iconfigure", specified the NS7 server name at the first prompt, accepted the default values for the remaining prompt. The altiris process started and the client computer was able to communicate properly with the NS7 server.
Altiris Agent for Unix, Linux and Mac 7.x.