When running the Symantec Installation Manager(SIM) Credentials are required to connect to www.solutionsam.com

Products

• IT Management Suite

Issue/Introduction

With fresh installation for the NS7 I get this when running SIM 7

Cause

This error is not what it seems. Although it says it wants authentication to the repository. In fact it is an error with a proxy, in this case websense.

 

Resolution

By launching another explorer window to the internet and authenticating with websense /proxy. Then retry the operation and it does not then ask for authentication and continiues.

Applies To
Windows 2003 Server and all requirements for NS 7.0