Unix Agent on Sun Solaris platform constantly utilizing 17%

Products

• IT Management Suite

Issue/Introduction

Sun Solaris admin and is seeing the process below taking up 17% of the CPU all the time.  Any ideas?
aex-pluginmanager -F -nm -nc

Cause

The log files repeatedly show the agent restarting. Probable corrupt agent.

 

13:47:44.326     18434             1  Monitor > aex-diagnostics failed!
INFO 2008-10-21 13:47:44.338     18434             1  Monitor > Restarting agent.
WARN 2008-10-21 13:56:44.386     18434             1  Monitor > aex-diagnostics failed!
INFO 2008-10-21 13:56:44.396     18434             1  Monitor > Restarting agent.
WARN 2008-10-21 14:00:44.373     18434             1  Monitor > aex-diagnostics failed!
INFO 2008-10-21 14:00:44.381     18434             1  Monitor > Restarting agent.
WARN 2008-10-21 14:09:44.343     18434             1  Monitor > aex-diagnostics failed!
INFO 2008-10-21 14:09:44.353     18434             1  Monitor > Restarting agent.
WARN 2008-10-21 14:13:44.393     18434             1  Monitor > aex-diagnostics failed!
INFO 2008-10-21 14:13:44.405     18434             1  Monitor > Restarting agent.
WARN 2008-10-21 14:22:44.353     18434             1  Monitor > aex-diagnostics failed!
INFO 2008-10-21 14:22:44.368     18434             1  Monitor > Restarting agent.
WARN 2008-10-21 14:26:44.313     18434             1  Monitor > aex-diagnostics failed!
INFO 2008-10-21 14:26:44.325     18434             1  Monitor > Restarting agent.
WARN 2008-10-21 14:35:44.373     18434             1  Monitor > aex-diagnostics failed!
INFO 2008-10-21 14:35:44.382     18434             1  Monitor > Restarting agent.
WARN 2008-10-21 14:39:44.323     18434             1  Monitor > aex-diagnostics failed!
INFO 2008-10-21 14:39:44.332     18434             1  Monitor > Restarting agent.
WARN 2008-10-21 14:48:44.383     18434             1  Monitor > aex-diagnostics failed!
INFO 2008-10-21 14:48:44.392     18434             1  Monitor > Restarting agent.
WARN 2008-10-21 14:52:44.333     18434             1  Monitor > aex-diagnostics failed!
INFO 2008-10-21 14:52:44.345     18434             1  Monitor > Restarting agent.
WARN 2008-10-21 15:01:44.320     18434             1  Monitor > aex-diagnostics failed!
INFO 2008-10-21 15:01:44.330     18434             1  Monitor > Restarting agent.
WARN 2008-10-21 15:05:44.380     18434             1  Monitor > aex-diagnostics failed!
INFO 2008-10-21 15:05:44.392     18434             1  Monitor > Restarting agent.
INFO 2008-10-21 15:13:24.272     20465             1  Monitor > Started.
DEBG 2008-10-21 15:13:34.570     20466            11  EventQueue > Starting Event Queue
 

Resolution

The unix agent was uninstalled and reinstalled. This fixed the problem.

Applies To

Solaris 10 and Altiris 6.2.1378:

Altiris Agent for UNIX and Linux
Build version:  6.2.1378
Build date:     Fri Nov 17 18:30:00 EEST 2006