PXE Manager Service fails stating "Error 1053: The service did not respond to the start or control request in a timely fashion"

Products

• Deployment Solution

Issue/Introduction

When you right-click on the PXE Manager Service, it fails stating "Could not start the Altiris PXE Server service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion."

Cause

 

Resolution

Look at the logon Service account in Windows Services for PXE Manager. It will show the account being used. Add this account to the Security NTFS permissions for eXpress Share.

1. Right-click on the eXpress share, scroll to Properties > Security, and add the account.
2. Reboot the Deployment Server

When it reboots within the Windows Services, right-click on the PXE Manager service and restart. It will restart with no issue within a second or two.

Applies To
Deployment Solution 6.8, 6.9