KNOWN ISSUE: HP Thin Client T5530 with CE 6.0 (image 618) constantly reboots when a reboot task is part of a job
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KNOWN ISSUE: HP Thin Client T5530 with CE 6.0 (image 618) constantly reboots when a reboot task is part of a job

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Article ID: 176756

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Updated On:

Products

Deployment Solution

Issue/Introduction

 HP Thin Client* T5530 with CE 6.0 (image 618) constantly reboots when a reboot task is part of a job.

Cause

 

Resolution

Symantec has created a hotfix to resolve this issue.  It is attached to this KB.  To apply this fix do the following:

  1. Download KB41550 CE6.0 Hotfix.zip
  2. Extract “UpdateCE.exe” from the .zip file into the “<eXpress share>\Agents” folder.
  3. Extract “altiris-daceservice-6.9.257.X86.dll” and “altiris-dagentce-6.9.257.X86.exe” from the .zip file into the “<eXpress share>\Agents\CEAgent” folder.
  4. Extract “UpdateCE.bin” and import it into the jobs of your console.
  5. Run the new job “UpdateCE” against all your Windows CE Clients to update them.

Applies To
Deployment Solution 6.9 builds 164 and 174

Attachments

KB41550 CE6.0 Hotfix.zip get_app