Windows SNMP service is not installed.

Products

• IT Management Suite

Issue/Introduction

The following entry is seen in the NS log:

Priority: 2
Date: 06/11/2007 15:37:50
Tick Count: 5635843
Host Name: NS
Process: aexsvc.exe (2140)
Thread ID: 5880
Module: AltirisNativeHelper.dll
Source: SnmpListenerService.SnmpListenerThreadProc
Description: Windows SNMP service is not installed. It must be running to use the Altiris SNMP service. Unable to start the Altiris SNMP service.
Exception: System.InvalidOperationException: Service SNMPTRAP was not found on computer '.'.
Source: System.ServiceProcess
Stacktrace:    at System.ServiceProcess.ServiceController.GenerateNames()
   at System.ServiceProcess.ServiceController.get_ServiceName()
   at System.ServiceProcess.ServiceController.GenerateStatus()
   at System.ServiceProcess.ServiceController.get_Status()
   at Altiris.ProductDelivery.SnmpManage.ServiceProcess.SnmpListenerService.SnmpListenerThreadProc()
Inner Exception: System.ComponentModel.Win32Exception: The specified service does not exist as an installed service
Source:
Stacktrace:

Cause

Windows SNMP Service not installed.

Resolution

Install Windows SNMP Service.

Applies To
SNMP Management 6.x