Error "Error Loading ActiveX Control: You may need to adjust your browser settings to allow download of signed ActiveX Controls" when launching Altiris NS or DS web console

Products

• IT Management Suite

Issue/Introduction

The following error occurs when launching the Altiris NS Console or the DS Web Console:

Error Loading ActiveX Control. You may need to adjust your browser settings to allow download of signed ActiveX Controls (ImageList).

Cause

Unknown.

Resolution

Run the AltirisNSCABInstaller.exe on the problem computer. This can be done manually or by using a Software Delivery job. The file is located in \\NSCap\Bin\Win32\X86\NS CAB Installer Package\AltirisNSCABInstaller.exe.

NOTE: This issue can occur using the Deployment Server Web Console as well and resolved using the same installer.

Applies To
Notification Server 6.0 SP3 R4
Issue was isolated to one client (Windows XP Professional, Internet Explorer 6)

or

Deployment Solution 6.x
Using the DS Web Console