How to Update or Change an SSL Certificate for a Symantec VIP Enterprise Gateway Web Portal Service

Products

• VIP Service

Issue/Introduction

Applying new SSL certificates in Symantec VIP Enterprise Gateway

Environment

VIP Enterprise Gateway

Resolution

HTTPS communication can be enabled in the settings of the following web services on the VIP Enterprise Gateway. The SSL certificate status will show 'in use' if any of the services are using that certificate. An SSL certificate can only be deleted if it is not in use. 

• Self Service\My VIP Portal IdP (click Configuring the Self Service Portal IdP if not already configured)
  * In the VIP EG Console > Identity Providers > Self Service Portal IdP Configuration. Click the Edit button
  * In End User Access Settings, select HTTPS as the protocol and select an SSL certificate. Change the Load Balancer URL to HTTPS. Click Apply Changes & Restart.
  
  
• VIP Manager IdP (click Configuring the VIP Manager IdP if not already configured)
  * In the VIP EG Console > Identity Providers > VIP Manager IdP. Click the Edit button
  * Select HTTPS as the protocol and select an SSL certificate. Change the Load Balancer URL to HTTPS. Click Apply Changes & Restart.
  
  
• Enterprise Gateway Console 
  * In the VIP EG Console > Settings > Console Settings. Click the Edit button. 
  * Select HTTPS as the protocol and select an SSL certificate. Click Submit. Allow services to restart.
  
  
• Health Check 
  * In the VIP EG Console > Settings > Health Check Settings. Click the Edit button
  * Apply HTTPS as the protocol and select an SSL certificate. Click Save Changes. Allow services to restart. 

 

Additional Information

Cross-referencing KB150739 for information on creating/installing/managing SSL certificates on VIP Enterprise Gateway