Add an Administrator via Symantec VIP Manager
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Add an Administrator via Symantec VIP Manager


Article ID: 176520


Updated On:


VIP Service


Manually add a VIP Administrator to the Symantec VIP Manager tenant for direct access. 


The VIP Enterprise Gateway can be used to automatically sync administrators with the VIP Cloud. In situations where this is not possible, administrators can be manually added through VIP Manager. 


  1. Log into

  2. Click the Account tab in the menu

  3. Select Create VIP Administrators from the Links menu on the right-hand menu.
  4. Fill in First Name, Last Name, Email Address, then assign permissions. 

    Note: If a Credential ID is not added, the administrator will be asked to add one during the initial login. 
  5. Click the Create Administrator button. 
  6. The administrator is sent an e-mail with a temporary password to sign in. The temporary passcode is valid for 30 minutes. 
  7. The administrator can request a new temp password from at any time as long as their status is Enabled.