Why are agents not placed into the appropriate domains?

Products

• APP PERF MANAGEMENT
• CA Application Performance Management Agent (APM / Wily / Introscope)
• CUSTOMER EXPERIENCE MANAGER
• INTROSCOPE

Issue/Introduction

Description:

Sometimes, agents are not assigned to the expected domains. This can happen even when domains are defined, and agent-specifiers match agent names correctly.

An example of this is shown below:

<domain name="DotNet" description="dotnet agents">
    <agent mapping=".*\|\.Net.*\|.*"/>
    <agent mapping=".*\|\.NET.*\|.*"/>
</domain>

Solution:

Add a GRANT directive to the domains.xml file for each domain, allowing the agents to be assigned to the appropriate domains.

The above example has been modified to add this permission:

<domain name="DotNet" description="dotnet agents">
    <agent mapping=".*\|\.Net.*\|.*"/>
    <agent mapping=".*\|\.NET.*\|.*"/>
    <grant group="Admin" permission="full"/>
</domain>

Environment

Release:
Component: APMINT