FireFox browser is download the PDF data when I click the print icon.
Article ID: 176511
Updated On:
Products
Web Isolation
Issue/Introduction
FireFox browser doesn't display print detail page when I click the print icon.
FireFox browser will be try just download page image as PDF data.
The Google Chrome and Internet Explorer is able to indicate print detail page.
Environment
Web Isolation 1.13
Cause
This is Web Isolation product design.
Resolution
You will see same behavior if you use browser application as Safari.
Please print downloaded PDF data if you use FireFox or Safari browser.
Feedback
Yes
No
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