ProxySG Is Not Transferring Access Logs After Renewing Certificate

Products

• Reporter

Issue/Introduction

After the certificate used for FTPS is regenerated or renewed the following error is received in the ProxySG event logs:

"CFSSL VERIFY ERROR: depth=0 error=self signed certificate: [Certificate Subject] "

Cause

The Reporter device caches the certificate used for communication between itself and the ProxySG.

Resolution

Restart the Reporter device to clear the cached certificate.