Dissolvable Agent Server installation does not clean up the temp folder, causing reinstallation attempts to continue consuming more disk space
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Dissolvable Agent Server installation does not clean up the temp folder, causing reinstallation attempts to continue consuming more disk space

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Article ID: 176435

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Updated On:

Products

Endpoint Detection and Response Cloud Endpoint Detection and Response

Issue/Introduction

When installing the Dissolvable Agent Server (DAS) for Symantec Endpoint Detection and Response (SEDR) Cloud, the installation files are left behind. Over multiple re-installation attempts, multiple copies of the install files may eventually fill the disk partition which contains the C:\windows\temp folder.

Resolution

This issue is resolved with the DAS installer starting with SEDR Cloud 4.3 deployed on November 22nd, 2019. Current DAS installations will be updated automatically once they connect to the Cloud.