Changing the IP of Interface 0:0 Resulted in Dual IPs Configuration
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Changing the IP of Interface 0:0 Resulted in Dual IPs Configuration

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Article ID: 176287

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Updated On:

Products

Content Analysis Software - CA

Issue/Introduction

Content Analysis System (CAS) running versions older than 2.3.5.1 has encountered an issue where its 0:0 interface is utilizing an IP address different than what is specified shown in the GUI configuration.

Resolution

This issue has been identified as bug 256407 "Changing the IP of port 0:0 resulted in dual IP configuration" and it has been marked as fix as in CAS 2.3.5.1 or later.

To workaround:

  • through serial connection, enter Setup
  • change the 0:0 interface to a new and different IP
  • complete setup
  • reboot again and through serial connection, enter Setup
  • change the 0:0 interface to the intended IP address

To complete resolve the issue:
- upload the 2.3.5.1 image
- perform re-initialization and choose to boot into 2.3.5.1