Install/upgrade steps for a APM 9.6 TIM running on the MTP Appliance (CA ADA Multi-Port Monitor).

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• INTROSCOPE

Issue/Introduction

Description:

This article includes the installation and upgrade steps for a APM 9.6 TIM running on a MTP Appliance (CA ADA Multi-Port Monitor).  Although the new 9.6 TIM installer ships as a RPM package, the 9.6 TIM running on the MTP Appliance is installed by still using the MTP Web interface.

Solution:

Key points:

• The supported versions of the MTP Appliance are 9.2 & 10.0 (Cent OS 5.x x64).
• The CentOS 5.x RPM package requirements are the same as the standard TIM i.e.
  
  
  • mod_ssl
  • compat-libstdc++-33
  • pexpect
  • unzip
  • httpd
  • nspr
  • libpcap
  • pstack
  • mod_python
  • java-1.6.0-openjdk
• On Support Online, go to -> Download Center -> Products. The 9.6 TIM for MTP software is available along with other CA APM software under the product name
  
  "CA Application Performance Management - MULTI-PLATFORM." (Earlier versions used the product name "CA Application Delivery Analysis Multi-Port Monitor.")
  
  

  <Please see attached file for image>

  
• The GEN06084119E.tar file contains 3 images which can be installed via the MTP Web interface under "System Setup -> Install Software" in the following order:
  
  
  • machine-settings-mtp-Linux-el5-x64-9.6.0.0.502646.image
  • tim-mtp-requisites-Linux-el5-x64-9.6.0.0.502646.image
  • tim-mtp-Linux-el5-x64-9.6.0.0.502646.image

• If performing a TIM upgrade, then do the following:
  
  
  • From a Linux shell, take a backup of the entire config directory of the existing TIM installation under /etc/wily/cem/tim (/usr/local/wily/cem/tim)
  • Install the 3 image files for the new 9.6 TIM. The install process removes the existing TIM installation directory and the new version will be installed into directory /opt/CA/APM/tim.
  • From the TIM Setup page, (System Setup -> "Tim 9.6.0.0 build ...") stop the TIM
  • From a Linux shell, change the directory (cd) to /opt/CA/APM/tim and restore the config directory backup, overriding any existing files with the same name
  • From the TIM Setup page, restart the TIM

Environment

Release: CEMUGD00200-9.6-Introscope to CA Application-Performance Management-Upgrade Main
Component: