SPE installer is not able to detect installed package on Solaris 11

Products

• Protection Engine for Cloud Services
• Protection Engine for NAS

Issue/Introduction

SPE installer is not able to detect JVM package installed on server.

 

e.g.)

Do you want to enable user interface? (default: y) [y,n,?,q] 
  <<< You answered 'y'. >>>
WARNING: The install messages file (/root/.---symcinst-2017-08-09-15-38-32-7784/SYMCScan/install/install-msgs) does not have messages for the current 
locale: ja_JP.UTF-8
Switching install to US install messages.
NOTE: Couldn't lock the package database.
WARNING: Package <SUNWj7rt> is installed but empty
NOTE: Couldn't lock the package database.
WARNING: Package <SUNWj7rt> is installed but empty
Specify the port the Web Interface will listen on.

Environment

Solaris: 11
SPE: 7.5.5

 

Cause

Package implementation has been changed in Solaris 11.

 

Resolution

Symantec recognizes this limitation of installer and plans to update installer so that it will be able to recognize installed JVM package on Solaris 11 in future release.