URL in details of Endpoint Protection Manager risk logs cannot be resolved

Products

• Endpoint Protection

Issue/Introduction

When following "more details" web link / URL for a risk name in in Symantec Endpoint Protection (SEPM) logs, customer is directed to an address with invalid hostname, or a search page that results in "access denied"

Example errors:

"searchg.symantec.com’s server IP address could not be found. ERR_NAME_NOT_RESOLVED"

"Acess Denied" "You don't have permission to access http://www.symantec.com/search? on this server"

Resolution

This issue is fixed in Symantec Endpoint Protection 14.2 RU2. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec software here.