How to uninstall Data Loss Prevention (DLP)
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How to uninstall Data Loss Prevention (DLP)

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Article ID: 176085

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Updated On:

Products

Data Loss Prevention Endpoint Prevent Data Loss Prevention Network Monitor Data Loss Prevention Network Prevent for Email Data Loss Prevention Enforce Data Loss Prevention Network Discover

Issue/Introduction

You need to uninstall Data Loss Prevention (DLP) Enforce, Detection Server, or Agent (Mac or Windows)

Resolution

Please see the DLP Installation Guide for Windows (15.8 / 16.0),  Installation Guide for Linux (15.8 / 16.0), Or for Agents (15.8 / 16.0).  Choose the correct version of DLP Installation Guide for which version you are using.

Specifically use the "Uninstalling Symantec Data Loss Prevention" chapter for Enforce.  This section includes how to uninstall Enforce, Detection servers, Windows Endpoint Agent, and the Mac Endpoint Agent. 

Guidance for uninstalling the agents can be found in this KB.

Should the Windows or Mac Endpoint Agent not be a completely clean uninstall, please open a support ticket.