BSOD Blue Screen of death caused by vnwcd.sys
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BSOD Blue Screen of death caused by vnwcd.sys

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Article ID: 176072

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

Agents are crashing and logs show edpa.exe crashed because vnwcd.sys did something illegal. The BSOD also points to edpa.exe.

vnwcd.sys did something illegal

Environment

Windows agents, running DLP 14.6 , MP1, MP2 

Cause

This is a known issue reported in ETRACK:4199750

Resolution

 

An upgrade to MP3 is needed, the 14.6.0306 Agent Hotfix released to address the issue