Can Personal Accounts be Monitored by CloudSOC

Products

• CASB Security Standard
• CASB Security Premium
• CASB Security Advanced
• CASB Gateway
• CASB Gateway Advanced

Issue/Introduction

When using Gatelets cannot see activities in CloudSOC Investigate for external SaaS app users.

Resolution

Navigate to settings>gateway>activity monitoring and enable "Monitoring Cloud Activities of External User Accounts".

After this option  is enabled, you will be able to enforce Gatelet policy to block user access to external cloud service personal accounts.