Can Personal Accounts be Monitored by CloudSOC

Products

• CASB Security Standard
• CASB Security Premium
• CASB Security Advanced
• CASB Gateway
• CASB Gateway Advanced

Issue/Introduction

Cannot see investigate data for external SaaS users.

Resolution

Navigate to settings>gateway>activity monitoring and enable "monitoring cloud activities of external user accounts".

After this option  is enabled, you will be able to enforce Gatelet policy to block user access to external cloud service personal accounts.