Endpoint Security clients show 'At Risk' status due to 'Policy not current'

Products

• Endpoint Security
• Endpoint Security Complete

Issue/Introduction

Symantec Endpoint Protection Security (SES) clients show an 'At Risk' status on Integrated Cyber Defense Manager (ICDM) console, with a reason of 'Policy not current'.

For Example: Policy not current (Antimalware)

Reference screenshot of a policy requiring an upgrade:

Cause

This status is expected when clients are assigned to a policy for which a version upgrade is available from Symantec.

Resolution

The policy assigned to the impacted clients should be upgraded. For more information refer to Updating a policy to a new version.