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Single Risk Event Notification is not triggered by SEPM for all the Event.

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Article ID: 175934

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Updated On:

Products

Endpoint Protection

Issue/Introduction

SEPM 14.x is configured to trigger an alert if a detection has occurred on network.(Single Risk Event)

No Error - Admin expects an email notification for every risk event however SEPM does not trigger notification.

Environment

SEPM 14.x

SEP 14.x

Cause

SEPM only triggers email notification for most cortical events to avoid email flood as there could be many non-critical events on network .

SEPM triggers email notification (Single Risk Event) for these categories only . If the event is out of below categories there will be no email triggered.

  1. Virus Found
  2. Security Risk Found
  3. Compressed File

Resolution

This behavior is by design.