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Configuring the offline period policy in Endpoint Protection Mobile

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Article ID: 175909

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Updated On:

Products

Endpoint Protection Mobile

Issue/Introduction

You would like to configure the check in time or the offline period with Endpoint Protection Mobile.

Environment

iOS

Android

Resolution

Login to the Management Console (MC).

Navigate to Settings>Security>Mobile Security Compliance Policy>Offline Period Policy. The Offline period can be configured to be anywhere from 4 to 29 days.

By default the offline period is 7 days.

The offline period policy configures how long the device can be offline before going to a RED unhealthy status.

Devices that are offline for more than 3 days will go to a YELLOW unhealthy status. This is not configurable.