Error: "Invalid login session" when using SSO to connect to SEDR appliance console

Products

• Endpoint Detection and Response Cloud
• Endpoint Detection and Response

Issue/Introduction

When using Internet Explorer to click "Sign in using Single Sign-On" on the login page of the Appliance console of Symantec Endpoint Detection and Response (SEDR) 4.2, the Internet Explorer browser does not login.

Invalid login session

Environment

• SEDR 4.2 Appliance console
• Internet Explorer browser

Resolution

Use Firefox, Chrome, or Edge to navigate to SEDR 4.2 Appliance console and login.