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ICA "Other Policies Violated" Section Not Correlating to the User Selected

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Article ID: 175838

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Updated On:

Products

Information Centric Analytics Data Loss Prevention Core Package

Issue/Introduction

 The "Other Policies Violated" section does not seem to be correlating to the user selected
 

Steps to Reproduce:
PreReq: Find a USER1 that has violated more than one policy.(Where they have other policies violated.) 
1. Search the incident 
2. Scroll down to "Other Policies Violated by Message" section... (You should see at least one other incident referenced here of a policy USER1 violated.) 
3. RightClick on Incident - New Tab - Risk Fabric will open to a BLANK page. (Requiring ANALYST to re-enter incident number into SpotLight search.) 

Results: Once you pull up the incident, you'll see that the incident brought you to a USER2 incident, not USER1..... The USER2 incident has no correlation to USER1. 

Conclusion: "Other Policies Violated by Message" section is not accurrately listing valid incidents associated with source user/USER1.
 

N/A

Environment

6.5.1.x

Cause

Defect

Resolution

Resolved in 6.5.2.x