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Mac OS developer machines are hanging with DLP Endpoint Agent 15.5 MP1

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Article ID: 175825

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Environment

15.5 MP1 Endpoint Agent for Mac OS 10.14.5, Typically on developer machines. 

Cause

Defective agent

Resolution

Use the MySymantec portal page to download, package, distribute and install the latest available HF for Mac OS (minimum 15.5.0104.01006), or contact support