Create a custom exception page that repopulates URL for category review at the WebPulse Site Review website which avoids hexadecimal encoded characters

Products

• Advanced Secure Gateway Software - ASG
• ProxySG Software - SGOS

Issue/Introduction

You can check the option to include the site review link (http://sitereview.bluecoat.com/) in every exception. If you do not want to include it in every exception, you can add it manually to specific custom exceptions.

Cause

In 6.7.x there is a hexadecimal encoded escape characters under exception page Article ID: 175198

Resolution

If users encounter a site that is categorized incorrectly, they can go to http://sitereview.bluecoat.com/ to request that it be reviewed.

To use this substitution for all default exception pages, you need to tick "Enable Category Review Message in Exceptions" in Configuration > Content Filtering > General.

To resolve this issue in your custom exception pages, change the URL reference from $(url) to $(exception.category_review_url) which gets populated with the necessary SiteReview URL and this substitution is *not* encoded.

1. Build a user defined exception and include $(exception.category_review_url). This variable will automatically populate the URL as http://sitereview.bluecoat.com/sitereview.jsp?referrer=136&url=http://website.com
2. Insert your code right before the closing parenthesis under the exception.user-defined.all.
3. Create a policy where the categories to block is the Destination and Return Exception is the Action.
4. Point the exception to your user-defined exception.