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Unable to load new image to Reporter

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Article ID: 175801

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Updated On:

Products

Reporter-VA

Issue/Introduction

When trying to load image on Reporter you receive the following message(s):

reporter(config)# installed-systems load http://<servername>/rpt_10_4_v50-240814.bcsi 
% failed 
% ErrorCode : -15130 
% ErrorMessage : System error 
% Reason : /data/bluecoat/clp_services/images/image.sys -> /tmp/mnt_sda1/sgos/boot/systems/system-7.si: No space left on device 
reporter(config)# 


reporter(config)# installed-systems load http://<servername>/rpt_10_4_v50-240814.bcsi 
% failed 
% ErrorCode : -15130 
% ErrorMessage : System error 
% Reason : /tmp/mnt_sda1/sgos/boot/systems/rpt_10_1-197833.si 
 

Although the Reporter appliance has space you are unable to load the image.

Aug 23 13:19:01 reporter monitor_disk_space: WARNING: 96% of /swap in use, reclaiming space
Aug 23 13:19:01 reporter monitor_disk_space: /swap now 96% full

Cause

The Reporter appliance allows up to 6 images to be loaded however if there is not enough space you will see the above error message. 

Resolution

Remove any older images that are stored on the Reporter.

  1. Login to SSH 
  2. Enable
  3. installed-systems view
  4. Make a note of the images you wish to delete
  5. installed-systems delete [number from previous step]