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Incorrect version of Software Update Plug-in Windows

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Article ID: 175750

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Updated On:

Products

Patch Management Solution for Windows

Issue/Introduction

For ITMS 8.1, the version of Software Update Plug-in Windows was showing the expected version as 8.1.6208 instead of 8.1.5620 for example on the SMP Console.

Environment

ITMS 8.1

Resolution

1) Use the following query to find the plugin GUID of the affected plugin/plugins

select distinct vi.name, svs.pluginguid, svs.version,svs.build from smpversions svs 
join vitem vi on vi.guid = svs.pluginguid 

Note: '37D25576-7845-42A5-991C-D08D55D44414' is the usual GUID for Software Update Plug-in 

2) Execute the below query to update the correct version as mentioned in article  https://support.symantec.com/us/en/article.info4970.html

UPDATE [dbo].[SmpVersions] 

SET
[Version] = '8.1.5620',
[Major] = 8,
[Minor] = 1,
[Build] = 5620 
Where [PluginGuid] = '37D25576-7845-42A5-991C-D08D55D44414'