Disarm cuts filenames containing non-ASCII characters

Products

• Messaging Gateway

Issue/Introduction

Messages where attachments have triggered a Disarm action are delivered to mail server with a filename truncated.

Cause

After the upgrade to SMG 10.7, attachments, whose filenames are in RFC2047-encoding mime headers and/or contain non-ASCII characters, are delivered to mail server with a truncated filename when passing through Disarm.

Resolution

Apply patch p276 to temporarily address this issue on 10.7.1. Instructions on how to apply a patch are available at TECH246891.

A permanent fix will be included in 10.7.3. Hence it is recommended to upgrade to 10.7.3 as soon as it becomes available.