CrowdStrike Falcon Agent connection failures with WSS Agent

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

The CloudStrike Falcon client fails to establish SSL connections with WSS Agent (WSSA) enabled.

Windows event logs show that the Falcon Agent SSL connections failed or could not connect to an IP.

Resolution

Add the CloudStrike domains to the SSL interception exemption list (don't intercept SSL/TLS): 

• falcon.crowdstrike.com
• crowdstrike.com
• cloudsink.net