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REST API does not return results for User Mode Clients with no logged in user.

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Article ID: 175722

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Updated On:

Products

Endpoint Protection Advanced Threat Protection Platform

Issue/Introduction

When running a GET Computers REST API query against the Symantec Endpoint Protection Manager (SEPM), user mode clients wtihout a logged in user are not returned in the results.  This behavior willl also result in these user mode clients not enrolling with Symantec Endpoint Detection and Response (SEDR). 

Resolution

This issue is fixed in Symantec Endpoint Protection 14.2 RU2 MP1. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec software here.