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Information Centric Tagging is blocking the copy of data into an email

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Article ID: 175702

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Updated On:

Products

Information Centric Tagging

Issue/Introduction

Symantec Data Loss  Prevention 15.1, 5.5 MP1, and 15.5 MP2 (DLP)
Information Centric Tagging 15.1, 15.5 MP1, and 15.5 MP2 (ICT)
Microsoft Excel 2016

Using the "Send an Email" button in Excel is blocked by ICT.
Whether using the default option to send an email or using a macro in the spreadsheet to call that option, it is blocked by ICT.
The spreadsheet contains names and e-mail address.
If that same data is copied into an e-mail body, that e-mail is not blocked.

 

"copy/paste policy - copying information has been blocked by Information Centric Tagging" 

Resolution

Under review.