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Successfully upgraded Endpoint Protection 15 macOS clients show in Cloud console with the older build version

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Article ID: 175671

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Updated On:

Products

Endpoint Protection Endpoint Security

Issue/Introduction

After successfully upgrading Symantec Endpoint Protection 15 macOS clients to the latest build they still report the previous build version within the Cloud console.

Environment

macOS 10.14.x
SEP 15 build 183

Resolution

{SUBSCRIBE.EN_US}