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External Logging discrepencies when comparing to Risk report in Endpoint Protection Manager load balancing configuration.

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Article ID: 175649

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Updated On:

Products

Endpoint Protection

Issue/Introduction

At times there are external logging discrepencies when comparing to Risk reports. This happens when there are multiple Symantec Endpoint Protection Managers (SEPM) in a load balanced configuration.

Resolution

This issue is fixed in Symantec Endpoint Protection 14.2 RU2. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec software here.

Possible Workaround:

1. Go to C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\conf.properties.

2. Set this parameter in conf.properties file, then restart the SEPM service.

scm.replication.environment.check=30