- You have restarted the Enforce server or restarted the Detection Server Controller service (formerly Monitor Controller service) and see that the service stops again after about 30 seconds.
- You may have recently changed some settings in the \Symantec\DataLossPrevention\EnforceServer\15.x\Protect\config\Manager.properties file
- Permissions to all the configuration files appear to be correct
- Investigation with Procmon however, shows that Windows is unable to access the Manager.properties file
In the MonitorContoller.log file, you see entries such as:
Caused by: org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.vontu.communication.services.file.receiver.FolderMonitoringAndCleanUpTasks]: Factory method 'getIncidentFolderTasks' threw exception; nested exception is com.vontu.util.config.ConfigurationException: Configuration parameter "max_incidents_in_folder" isn't set.
at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:185)
at org.springframework.beans.factory.support.ConstructorResolver.instantiateUsingFactoryMethod(ConstructorResolver.java:582)
... 69 more