Investigate, Detect, Protect, Audit, Gateway, or one of their sub features need to be enabled on the CloudSoc\CASB\Elastica Tenant
Broadcom [Symantec] CloudSOC Technical Support cannot enable these features.
First - Check Customer Management Portal (CMP) to see if there are entitlements waiting for Client to activate.
Customer’s Portal - https://cmp.protect.broadcom.com /
If not found - Please contact your Broadcom Account Team or Sales Partner for assistance in enabling these features.
From Broadcom Support Portal Client could also create a Broadcom case
Important: Select Fulfillment instead of Standard or GCA as Case Origin along with your Site ID, Contact information, etc.