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Verify SSL Interception for a website in Web Security Service


Article ID: 175533


Updated On:


Cloud Secure Web Gateway - Cloud SWG


Verify that a website is being SSL intercepted while going through Web Security Service (WSS)


Web Security Service


  1. Verify that SSL Interception is enabled within the WSS portal under Service > Network > SSL Interception.
  2. Verify that you are not exempting the domain or IP from SSL Interception in the SSL Interception Policy.
  3. Ensure that you have installed the SSL root certificate within the Trusted Root Certification Authorities certificate store.
  4. Verify that you are connected to WSS by visiting
  5. Browse to the website that you want to verify is being SSL intercepted. Then, click on the padlock icon in the address bar. Click on Certificate.
  6. In the Certification Path tab, you will see the Cloud Services Root CA. If you see this certificate being used, then the traffic to this website is being SSL Intercepted.