How to move Endpoint Protection clients to a different Endpoint Protection Manager Domain

Products

• Endpoint Protection
• Endpoint Security

Issue/Introduction

You would like to move a Symantec Endpoint Protection (SEP) client from one Symantec Endpoint Protection Manager (SEPM) Domain to a different SEPM Domain.

Resolution

To move the SEP client to a different SEPM Domain you have a couple of options:

1. Use the MoveClient tool in the Tools/NoSupport directory of the SEP product media
2. Delete the client's entry in the SEPM clients list, then deploy new communication settings to client *

* Deploying new communications settings to a client must be done before the next heartbeat with SEPM, otherwise the client will re-register with the SEPM using its current group/domain settings. This heartbeat can be prevented by running smc -stop at the client.