Unable to add Administrator Email for Auto Remediation settings in Internet Explorer 11
Article ID: 175489
Updated On:
Products
Email Security.cloud
Issue/Introduction
You are not able to add an email address to the Auto Remediation Settings page in ClientNet while using Internet Explorer 11.
Nothing happens when you click on the Add Icon "+" to add a new Administrator Email.
Environment
ClientNet
Cause
This is occuring due to an unsupported javascript method on an older 'minor version' of Internet Explorer 11 ( IE Version 11.0.10240.16384 )
Resolution
To check the exact version you are on click on Help > About IE
Upgrade to to the latest version of Internet Explorer 11
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