Symantec Client Management Component is added into Global Application Monitoring list by default in Data Loss Prevention Enforce console

Products

• Data Loss Prevention Enforce
• Data Loss Prevention

Issue/Introduction

Symantec Client Management Component application is not visible under the list of whitelisted applications in Data Loss Prevention Enforce console (System > Agents > Global Application Monitoring). When you are trying to add a new exception the system doesn't allow it and a popup message shows an error, "This Binary Name, Internal Name, or Original Filename is already in use. Please enter a unique value."

 

Environment

Data Loss Prevention

Resolution

The Symantec Client Management Component application is hardcoded in the Data Loss Prevention product, there is no need to add it manually into whitelisted applications.