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"Computer Status" report incorrectly displays client's OS as "Windows Server 2015 Standard Edition"

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Article ID: 175424

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Updated On:

Products

Endpoint Protection

Issue/Introduction

A client's actual OS would be "Windows Server 2016 Standard Edition". This shows correctly in the client properties, however if a "Computer Status" report is run, the OS will show as "Windows Server 2015 Standard Edition". 

No errors are displayed. 

Environment

SEP Client 14x
SEPM version 14 RU1 MP1

Resolution

This is a Known issue and Symantec is aware of the problem. 

Please upgrade both client and SEPM to 14.2 RU1 or newer.