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SysAdmin login credentials forgotten

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Article ID: 175400

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Updated On:

Products

CASB Security Advanced

Issue/Introduction

A sysadmin has forgotten their login credentials

Resolution

The following options are available to you:

  1. If you have access to the Sysadmin's email account click "Forgot password?" on the login screen
  2. Request another SysAdmin click "Reset Password" from the actions drop down for the user in the CloudSOC Users
  3. Contact Broadcom Support if the first two options are unavailable to you.