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For security reasons we require additional information

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Article ID: 175394

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Updated On:

Products

VIP Integrations

Issue/Introduction

ADFS integration login failing with error on login screen:  For security reasons we require additional information

From ADFS log C:\Program Files\Symantec\ADFS\ 

Exception while signing the username: System.ArgumentOutOfRangeException: The length can not be less than zero.
Parameter name: length

Cause

Domain mismatch as configured in VIP Manager/Policies/Application domain name/

During the login check the console log on chrome F12 and look for the error domain not listed domain.com

Resolution

Change the Domain name in VIP Manager to match Domain in use