search cancel

The date and time doesn't sort ascending/descending correctly with the "Full log detail" report.

book

Article ID: 175382

calendar_today

Updated On:

Products

Reporter Reporter-S500 Reporter-VA

Issue/Introduction

I have some ProxySG and these accesslog is manage by single Reporter database.
The full log detail report of date and time sort not correctly when  create full log detail report.
I want to know how to fix this display order.

Environment

Reporter10.3
Managing Multiple ProxySG's accesslog with single database.

Cause

Full Log Detail report of minimum sort level is hourly. 
To sort the minute level is not supporting current Reporter because the all data can't be stored in memory at the same time.

Resolution

Workaround this sort order issue.
 - To divide database by ProxySG.
 - Reporter is able to export Full log detail report as csv format file,  you can sort by other application such a Microsoft Excel.