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Access denied errors when logging into Endpoint Protection 15 cloud portal

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Article ID: 175381

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Updated On:

Products

Endpoint Protection

Issue/Introduction

You get access denied errors on occasion when logging into the cloud portal for Symantec Endpoint Protection 15 using url: (sep.securitycloud.symantec.com) and results in 401 or 404 errors. Sometime when using another browser allows the login.

 

Resolution

Symantec is aware of this issue and will update this document when a solution becomes available. It is not necessary to log a support case on this issue. Please subscribe to this article to be notified of any updates.