search cancel

Unable to load console on port 9000

book

Article ID: 175377

calendar_today

Updated On:

Products

Web Isolation

Issue/Introduction

Unable to load GUI on port 9000

Page cannot be displayed or other similar browser message

Cause

Management Service is not running

Resolution

At the command line, please run the following command:
[email protected]:~$ docker ps -f "name=admin"
CONTAINER ID        IMAGE                              COMMAND                  CREATED             STATUS              PORTS                                                                                  NAMES
b220b11e93c3        fireglass/management:1.12.16-289   "/src/startAdminEnvi…"   2 weeks ago         Up 2 weeks          0.0.0.0:9000->9000/tcp, 9080/tcp, 127.0.0.1:9909->9909/tcp, 127.0.0.1:9902->9009/tcp   fireglassadmin_828GX

If the service is running, please check network connectivity and if https is allowed on non standard port 9000.
If the service is not running, please run the following command:
[email protected]:~$ fgcli setup
Enter the same information that already exists, eth0, IP, subnet, gateway, DNS, and enable management at the end.
Log in