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Application prompts show when using Web Traffic Redirection on Mac clients

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Article ID: 175362

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Updated On:

Products

Endpoint Protection Web Security Service - WSS

Issue/Introduction

When using Symantec Endpoint Protection (SEP) for Mac and the Web Traffic Redirection (WTR) feature, users reported receiving authentication prompts requesting Active Directory credentials for various applications, including Adobe, Skype, and Outlook.

Environment

macOS 10.13.x and 10.14.x

Resolution

This issue is fixed in Symantec Endpoint Protection 14.2 RU1 MP1. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec software here.