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Error: “Unexpected error occurred in middle of the package builder; Check the log.”

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Article ID: 175354

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Symantec Endpoint Protection Manager (SEPM) Console receives an error while exporting installation package and the same error appears if unchecked the "Create a single .EXE file for this package" option.

"Unexpected error occurred in middle of the package builder; Check the log"

Cause

  • Recent upgrade and reconfiguration of SEPM.
  • Exporting a package from SEPM

Resolution

Perform Repair on Symantec Endpoint Protection Manager with Latest downloaded Setup to resolve this issue. below are the steps for running Repair on Symantec Endpoint Protection Manager

Reference Download the latest version of Symantec software

To repair the existing installation of the SEPM

  1. Extract the downloaded Setup and run the SEPM installer file
  2. Select the Symantec Endpoint Protection Manager
  3. Choose Change
  4. Click Next
  5. Select the Repair option and click Next
  6. Click Install and the repair will begin
  7. On the pop up "Welcome to the Management Server Configuration Wizard" - Select Next
  8. Continue Selecting Next until Database wizard pops up
  9. Select Finish to complete the repair

Please contact Symantec Support if the issue persists after performing the above steps.