search cancel

Messaging Gateway cannot download spam definitions


Article ID: 175346


Updated On:


Messaging Gateway


Messaging Gateway cannot download spam definitions and a proxy is configured.

conduit.log shows: (ERROR:3336.232265696): [12034] Network error occurred, SSL certificate problem, verify that the CA cert is OK. Details:\x0Aerror:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed (60), check your network connection settings, check your proxy settings (if applicable), and check to ensure that port 443 (HTTPS) is open through any relevant firewalls.


An SSL proxy is configured and presents its own certificate in order to be able to inspect traffic. The messaging gateway verifies the certificate of and rejects the proxy's certificate


Bypass the SSL proxy.

Make sure to disable SSL inspection from your Proxy / Firewall settings for SMG.